Handbook on Quality Assurance & Quality Control in Construction


About the book

“Cost is more important than quality. But quality is the best way to reduce cost.” – Genichi Taguchi

Defects and failures in construction can result in huge costs and delays. Good project management should aim to do the right job the first time and every time. The various aspects involved in achieving quality in construction projects have been explained concisely in Handbook on Quality Assurance & Quality Control in Construction. The chapters in this book relates to the different quality requirements at various stages of construction.

Quality assurance (QA) and quality control (QC) are the two pillars that support the quality of the works implemented. Hence utmost importance should be given to QA and QC from the start till the completion of a project. Conformance to the project specifications should be the yardstick to measure the quality during the construction process. All the established policies, procedures, and processes will help to improve the organization’s ability to deliver the end product, meeting the client’s quality requirements. A commitment to improved quality that aims for a “zero defects” goal will be a competitive advantage to the organization.

It is apt to remember the quote by quality guru Phil Crosby—“If we are out of quality, we are out of business.”

About the author Jude D’Silva

Jude D’Silva is an engineer with a B.Tech degree in Civil Engineering and also an MBA in Operations Management. He has vast experience in the construction industry in Quality Assurance and Quality Control. D’Silva has worked with multinational construction companies in the The Middle East for more than three decades. He is currently staying with his family in Doha, Qatar.


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